Today Queen Mary has migrated to a new, Microsoft-produced, mail system, called Office 365.
I expected trouble, and put a note to this effect on my web page. Trouble has certainly come.
- The new mailer sees only half of my existing email. Fortunately the mail hasn’t completely disappeared, and my old unix mailer (mutt) can still find it; but new mail doesn’t get delivered there any more.
- The new mailer crashes my browser. A colleague I mentioned this to was not surprised – of course a Microsoft product will crash a Linux program!
- I can’t read mail from home. I get a 1762-character-long, incomprehensible, error message.
- Needless to say, I can’t import my mutt aliases into the new system. Everything has to be rebuilt from scratch, by hand.
I reported some time ago that they have centralised IT support. Today I was told that there will no longer be any unix support provided. Given that unix is better for actually doing research, whereas Microsoft is better for filling in grant application forms, this certainly fits the “strategic plan” of the College.
Anyway, if you need to get hold of me, mailing me at St Andrews might be safer, until this mess is sorted out.
Update 12 October:
I am unable to use Office 365 at all. I now get the error message on all computers and all browsers.
But at least I was able to get the address of the server, so I have been able to get mutt to work again. Things are almost the same as they were before, except that instead of a 3-letter username I now have to enter a 17-character username …
At least I am spared from having to use a Microsoft program for a bit longer!